#SM4NP: Beware Not Of SM But Of SM Snake Oil & Silver Bullets
Should you? Must you?
If we aren’t careful, we might be entranced to believe social-media networking platforms have been around for quite a while. I mean, if Facebook is valued at $5 billion in its Initial Public Auction, then surely it’s a tried-and-true company that still has room to grow. Right?
Before you jump over to your E*Trade account, you might ask yourself “What has Facebook (or Twitter, for that matter) done for me?” That query, if you are a nonprofit or a small business, can be tricky to answer, unless you started with a plan and with some measurable goals that can be stood next to what you have in fact done. And sometimes, what you want done can get a nice push from social media but social media won’t necessarily do the heavy hauling. And that’s ok!
Popularity: 1% | Category Advice, Blogs, Cause Marketing, Communications, Community Gardens, Facebook, Facebook, Fundraising, Interview, Marketing, Marketing Budget, Marketing Skills, Measurement, Nonprofit, Nonprofit, Site Administration, Social Media, Storytelling, Strategic Marketing, Technology for Nonprofits, Tweets, Twitter | | 0 Comments
Written by: Christopher Gardner
#INTERVIEW: Christina Attard, Philanthropic Advisor, Blogger, and Development Director
Christina Attard writes the “Ask Better-Give Smarter” Blog. As a philanthropic adviser, she helps both nonprofits with their development programming and individuals planning tax-smart donations. She has been a Gift Planning Officer at two Canadian universities and is currently the Development Director for a Christian diocese in Regina, Saskatchewan. The interview was conducted by Don Akchin, a principal of Nonprofit Marketing 360 and a frequent contributor to the MKCREATIVE blog.
MKC: How did you manage to get to this place of semi-guruhood from a B.A. in mediaeval studies?
CHRISTINA: How it actually happened is that I was starting university and paying my own way. I had some money saved, but not enough. When I went to see my Dean, a Sister of St. Joseph, she said, how do you plan to pay for your year here? I said, I’ve been praying about that and hoping for an answer soon. She said, that’s very nice, do you have a resume? (Yes.) Go get your resume and go to the financial aid office. I’ll call ahead, go see a woman named Pauline and we’ll see if she can get you through with some cash from a bursary. Pauline saw me and said, we have this bursary and you’ll be eligible for it, it’s still not going to be enough, do you have your resume? (Yes.) Well, go across the street to the alumni office, talk to a woman named Mary Ellen and see if she’ll give you a job. Mary Ellen gave me a job in the fundraising office, and at graduation they said to me, we’d like to keep you, come tomorrow, we’ll offer you a contract and you can come on as a full-time fundraiser. They did a lot to train and build me over a period of several years. Eventually, I followed my partner when his job transferred to Kingston, Ontario and I became a Senior Gift Planning Officer at Queens University, which has one of Canada’s top fundraising shops, and I got to learn from some of the best in the country. I just got very lucky.
Popularity: 1% | Category Blogs, Communications, Community, Cross-Post, Donor Acquisition, Fundraising, Grants, Grants and Funding, Interview, Nonprofit, Nonprofit, Perspectives, Perspectives, Resource, Storytelling | | 0 Comments
Written by: Don Akchin
#Communications: Postal Rates Raised Last Week – Not For Nonprofits
The United States Postal Service has been struggling financially for the last few years. The Bush Administration saddled the service with pre-paying its future retiree benefits for a decade (2006-2016), a demand uniquely imposed on the USPS. Bush’s policy meant the service went from profits in the $1.4 billion range in 2005 to one that has laid off thousands of works, closed numerous branches, and still needs to raise postal rates in an effort just to stay open. So what he did to the postal service he did to the country.
This past Monday many postal rates changed. For example, first-class mail went up by a penny and its guaranteed one-day delivery (depending on distance) was removed. Or perhaps you didn’t notice?
Popularity: 1% | Category Advice, Campaigns, Civics, Communications, Community, Direct Mail, E-Mail, Fundraising, Interview, Marketing, Marketing Budget, Marketing Skills, Measurement, National/International, News and Current Affairs, Newsletter, Newspaper Article, Nonprofit, Nonprofit, Politics, Publications, Strategic Marketing, Web and Print | | 0 Comments
Written by: Christopher Gardner
#interview: Simone Joyaux, Nonprofit Consultant, Author, and Columnist
Simone Joyaux is an internationally recognized consultant to the nonprofit sector on fund development, board development, and strategic planning and management. She writes a column, “Unraveling Development,” for the Nonprofit Quarterly. She is the author of Strategic Fund Development: Building Profitable Relationships That Last, now in its third edition, and is co-author, with Tom Ahern, of Keep Your Donors: The Guide to Better Communications and Stronger Relationships. The interview was conducted by Don Akchin, a principal of Nonprofit Marketing 360 and a frequent contributor to the MKCREATIVE blog.
MKC: I have difficulty maintaining one blog. Why do you have three?
SIMONE: I made a decision that I wanted to do not just a professional blog, but I also wanted my website to talk about the world and social justice issues. Because I have always felt that there isn’t enough speaking out. I decided I would take the risk to speak out about my political and social beliefs on my web page, but that if I was going to do that, I had to distinguish between them, hence what I call “Personal Rants.” And then I thought, I have a lot of peeves about professional stuff, so I thought, okay fine, I’ll do professional, pet peeves and personal rants. Now I can do three posts in 30 minutes. I only post once a week, and you will notice, nobody is allowed to respond. You can send me emails, but you can’t comment. I have a job! I can’t possibly maintain comments from people.
Popularity: 2% | Category Communications, Community, Cross-Post, Development, Donor Acquisition, Fundraising, Grants and Funding, Interview, Marketing, Nonprofit, Perspectives, Resource | | 0 Comments
Written by: Don Akchin
#Interview: Allison Fine, Author & Analyst — Examines Intersection of Social Media & Social Change
Allison Fine researches and writes about the intersection of social media and social change. She is the co-author (with Beth Kanter) of the bestselling book, The Networked Nonprofit: Connecting with Social Media to Drive Change
MKC: You’ve researched and written about social media and how it could impact democracy in the 21st century. Is the Occupy Wall Street movement along the lines of what you were envisioning?
ALLISON: Occupy Wall Street is absolutely part of the same DNA of social protests that we’ve seen for about the last ten years or so. They are widely distributed – meaning there’s no centralized organizing person or organization. They are fueled, but not caused, by social media – the ability to share messages, share photos, share videos, which are very powerful, is part of what’s stirring the pot and helping to organize the events. Occupy Wall Street has some of the drawbacks of this kind of mobilizing as well: the lack of a centralized message and the lack of goals. Whether or not those ultimately stop the momentum for these self-organized efforts locally will be interesting to watch.
Popularity: 1% | Category Blogs, Book Review, Campaigns, Case Study, Cause Marketing, Communications, Community, Cross-Post, Crowdfunding, Development, Direct Mail, Donor Acquisition, Fundraising, Grants, Grants and Funding, Interview, Major Gifts, Marketing, Marketing Skills, Nonprofit, Nonprofit, Permission Marketing, Perspectives, Perspectives, Resource, Reviews, Social Media, Sponsorship, Strategic Marketing, Technology, Technology for Nonprofits, Tools, Twitter | | 1 Comments
Written by: Don Akchin
#Inteview: Amy Eisenstein, Fundraising Consultant and Author of 50 Asks in 50 Weeks
Amy Eisenstein is a “no nonsense” fundraising consultant for local and national nonprofits. She is the author of 50 Asks in 50 Weeks: A Guide to Better Fundraising for Your Small Development Shop. The interview was conducted by Don Akchin, a principal of Nonprofit Marketing 360 and a frequent contributor to the MKCREATIVE blog.
MKC: Your book is targeted specifically to small shops. Is that because you have a particular affinity for them, or they need more help?
AMY: The big shops invest in training, in all sorts of specialists and consultants, so even though they’re often struggling as well, they have more resources to put into development. But I have to say that most nonprofits in this country are operating with small shops, with very few exceptions. The universities, hospitals and a few national nonprofits have more than three development staff members, but a large majority of the nonprofits in our country and around the world have sometimes no paid development professionals, and usually one, or maybe two if they’re lucky. So yes, that’s why I targeted small shops. They need a lot of help.
Popularity: 3% | Category Campaigns, Communications, Community, Cross-Post, Development, Donor Acquisition, Facebook, Fundraising, Interview, Major Gifts, Marketing, Marketing Skills, Nonprofit, Nonprofit, Permission Marketing, Perspectives, Perspectives, Social Media, Strategic Marketing, Twitter | | 0 Comments
Written by: Don Akchin
#Interview: Gail Perry, Fundraising Consultant, Trainer & Author of Fired-Up Fundraising
Gail Perry is a fundraising consultant and trainer and the author of Fired-Up Fundraising: Turn Your Board’s Passion into Action. She is a highly sought speaker and writes a popular blog. Her most recent venture is an online coaching group. The interview was conducted by Don Akchin, a principal of Nonprofit Marketing 360 and a frequent contributor to the MKCREATIVE blog.
MKC: What are the issues that are keeping your clients awake at night?
GAIL: I think the economy is just a huge issue. People are worried about whether they can raise the money they need or not. But I’m also seeing a really interesting problem. My consulting clients are struggling to learn how to take donors who are identified as potential major prospects and bring them into the major prospect arena by closing a gift. It’s a very delicate, step-by-step, intuitive process to bring a major donor along. That’s a lot of what I’m teaching my clients, all these little subtleties of developing that type of relationship.
Popularity: 17% | Category Blogs, Campaigns, Cause Marketing, Communications, Community, Cross-Post, Crowdfunding, Design, Development, Direct Mail, Donor Acquisition, E-Mail, eNewsletter, Facebook, Facebook, Fundraising, Grants, Grants and Funding, Interview, Major Gifts, Marketing, Marketing Skills, Measurement, Nonprofit, Nonprofit, Permission Marketing, Perspectives, Perspectives, Research, SEO, Social Media, Sponsorship, Storytelling, Strategic Marketing, Twitter, Web Design, Writing | | 0 Comments
Written by: Don Akchin
#interview: Tom Ahern — Author, Award-Winning Journalist, and Communications Consultant
Tom Ahern is the author of four books on fundraising communications, with a fifth on the way. An award-winning magazine journalist, he has written case statements for numerous campaigns and is a popular communications trainer and consultant. The interview was conducted by Don Akchin, a principal of Nonprofit Marketing 360 and a frequent contributor to the MKCREATIVE blog.
MKC: You’ve written four books. You’ve trained hundreds, maybe thousands of communicators, and by now you’d expect everybody knows what to do. Yet you’re still in high demand! How do you explain this?
TOM: How fast can you actually change the characteristic habitual behavior of communications in an industry as big as the nonprofit industry? At one point there were 1.6 million charities in the United States alone, and we’re not the only mature philanthropic market.) Some of the models that are well entrenched are just, I think, wrong. Yet everybody borrows from each other, they copy each other. And so you’ve got widespread bad practices, not best practices.
Popularity: 2% | Category Communications, Community, Conference/Congress, Cross-Post, Design, Donor Acquisition, Fundraising, Grants, Grants and Funding, Graphic Design, How-to, Interview, Major Gifts, Marketing, Marketing Skills, Newsletter, Nonprofit, Nonprofit, Perspectives, Perspectives, Publications, Publications Design, Social Media, Storytelling, Strategic Marketing, Writing | | 0 Comments
Written by: Don Akchin
#Interview: Nicole Harrison is the founder of SocialNicole.com and host of #nptalk
Nicole Harrison is the founder of SocialNicole, a Minneapolis agency that provides online and social media communications services for businesses and nonprofits. She is also the host of a weekly Twitter chat about nonprofits, #NPTalk. The interview was conducted by Don Akchin, a principal of Nonprofit Marketing 360 and a frequent contributor to the MKCREATIVE blog.
MKC: Does your agency provide only online services?
NICOLE: Actually, no. What you see on our website is pretty much geared towards online, but we’re actually doing some strategic on-the-ground fundraising help for small nonprofits, such as sponsorships and building their base. A lot of clients come for social media but they need all these other pieces as well. We try to offer solutions and help them see how these different pieces tie together.
Popularity: 46% | Category Blogs, Communications, Community, Cross-Post, Interview, Marketing, Nonprofit, Nonprofit, Permission Marketing, Perspectives, Perspectives, Social Media, Strategic Marketing, Tweets, Twitter, Writing | | 0 Comments
Written by: Don Akchin
#Interview: Howard Adam Levy, Principal of Red Rooster Group
Howard Adam Levy is Principal of Red Rooster Group, a New York City-based branding, marketing and design agency for nonprofits. Howard, who began working with nonprofits as a graphic designer in 1991, founded the agency 10 years ago. The interview was conducted by Don Akchin, a principal of Nonprofit Marketing 360 and a frequent contributor to the MKCREATIVEnonprofit blog.
MKC: What is most challenging about branding nonprofits?
HOWARD: Nonprofits face a wide variety of constituents, from clients, referral sources, donors, partner organizations, board members and others. So a lot more is involved in reaching out and developing messages and strategies for each of those audiences.
Businesses, especially small businesses, can make unilateral decisions on their marketing. Nonprofits are typically more consensus oriented. And particularly when it comes to the brand, you really want to get everyone’s input and have a feeling that everyone is contributing to the process of what we’re all about. So you need a process that can build consensus in a politically neutral environment and get everyone feeling really good about the brand and their role as brand ambassadors.
Popularity: 3% | Category Blogs, Branding, Campaigns, Communications, Community, Cross-Post, Design, Donor Acquisition, E-Mail, eNewsletter, Fundraising, Grants, Grants and Funding, Graphic Design, Interview, Major Gifts, Marketing, Newsletter, Nonprofit, Nonprofit, Permission Marketing, Perspectives, Perspectives, Publications Design, Slide Presentations, Social Media, Storytelling, Strategic Marketing, Web Design, Writing | | 0 Comments
Written by: Don Akchin
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